Refund Policy

Eligible merchandise

We welcome return requests for qualifying new items that are defective or non-defective, and we consider eligible exchanges. A non-defective return should be new, unused, and in original condition with packaging and components. Damage, a defect, an incorrect item, missing parts, or a material listing mismatch can be reported.

Request after delivery

Email agedunuga232@gmail.com within 30 days after delivery with the order number, checkout email, and reason for the request. Photos or video are useful when an item is damaged, defective, incomplete, or incorrect.

Approval and mailing

Please obtain approval and the correct return instructions before mailing anything. A free prepaid return label is included in the package; ask us if it is missing or lost. There is no restocking fee.

Exchange and refund timing

Exchange fulfillment depends on review and available inventory. Once approved, we process and initiate the refund to the original payment method within 10 days; a bank or payment provider may need additional posting time.